Emergency Services Counselling
Counselling for emergency-services and frontline workers
50-minute sessions • $160 • No GP referral required
Book a counselling session, or start with a free 15-minute phone consultation if you have a few questions first.
In-person sessions in Illawong, Sydney’s Sutherland Shire, and online across Australia.
How Emergency Services Counselling Can Help
Emergency-services work can be meaningful, demanding and difficult to explain to people outside it.
You may value the purpose, teamwork and responsibility of the role while also dealing with traumatic incidents, unpredictable situations, shift work, workplace culture, internal politics or bullying.
The impact can show up within the role through difficulties with boundaries, assertiveness or challenging interactions, and outside the role through disrupted sleep, anxiety, irritability, relationship strain or feeling unable to switch off.
Counselling gives you space to talk openly about the work, the culture and the experiences that stay with you, while developing practical strategies for both on and off duty.
Common Ways the Work Can Affect You
Emergency-services stress does not always look like a crisis. It can show up as:
My Approach to Emergency Services Counselling
What to Expect in Your First Session
How the role has been affecting you
What has been feeling hardest lately
What is happening within the role and outside it
What support or strategies you have already tried
What you are hoping might change
You do not need to arrive with everything worked out or know exactly what to say. The first session is simply a chance to start talking about what has been happening and see whether working together feels like the right fit.
Sessions are confidential, so you can speak openly about the role, the culture and what you are carrying without worrying about it going any further than the room.
Frequently Asked Questions
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No. You do not need a GP referral or Mental Health Care Plan to book. You can book directly online or get in touch first if you have a question.
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Yes. Sessions are available in person at Illawong Shopping Village, or online across Australia.
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Emergency services counselling sessions are $160 and run for 50 minutes. Medicare rebates do not apply, but Bupa and nib private health rebates may apply depending on your cover.
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No. Many people book without a diagnosis, and without knowing exactly what to call what they are experiencing. Whether it is one incident, the build-up of many, or the day-to-day pressure of the role, that is enough reason to start talking about it.
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Yes. It is often not one job that brings someone in, but the accumulation of shift work, internal politics, difficult calls and never fully switching off. We look at what has been building up and what needs to change, not just what happened on a single day.
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Many clients say it makes a real difference not having to explain the culture, the pressure or the way the job affects you outside of it. I worked as a general duties police officer, so we can get straight into what is actually going on for you.
Ready to Book?